Welcome to Faisal Heights (“we”, “our”, “us”). These Terms & Conditions govern your access to and use of our official website https://faisalheights.pk/ (the “Site”) and all real-estate services provided through it. By visiting, browsing, or interacting with our Site, you agree to comply with these terms. If you do not accept any part of these Terms & Conditions, you must immediately stop using the Site. The purpose of these terms is to ensure transparency, protect your rights as a user, and maintain a safe and trustworthy online experience while exploring property listings, submitting inquiries, or making payments through our platform.
2. Use of Website
By accessing or using our Site, you confirm that you will use it only for lawful and legitimate purposes. You agree not to engage in any activity that disrupts the normal functioning of the website, including hacking attempts, uploading harmful files, interfering with server operations, or attempting to bypass security systems. You also agree not to extract, copy, download, or misuse any content, images, graphics, text, or property details displayed on the Site without prior written permission. Unauthorized reproduction or scraping of our data is strictly prohibited and may result in legal action. Your use of the Site must be in accordance with all applicable local and international laws.
3. Property Information & Listings
All property-related content displayed on the Site, including pricing, floor plans, availability, brochures, maps, and project details, is provided for general informational purposes only. While we aim to keep all information accurate and updated, property details may be subject to changes due to updated developer policies, construction phases, market conditions, or other external factors. We do not guarantee that all listings are always current, error-free, or available at all times. Final property confirmation, booking, documentation, allocation, and payment schedules are only officially issued through Faisal Heights’ authorized representatives. We are not responsible for any misunderstandings or losses that occur due to outdated information or third-party misinformation.
4. Booking, Payments & Financial Commitments
When you submit a booking request or make any payment through the Site or through our official representatives, you confirm that all personal and financial information you provide is accurate, complete, and lawful. All bookings are considered requests until verified and confirmed by our team. Once a booking is confirmed, the customer becomes responsible for adhering to the agreed payment plan, schedule, and required documentation. We reserve the right to cancel any booking in cases of fraudulent activity, false information, partial or delayed payments, or violation of our policies. Payments made toward property booking, down payments, or service fees are subject to our Refund Policy and cannot be reversed without verification. Faisal Heights is not responsible for delays caused by banks, payment gateways, or third-party financial institutions.
5. User Data, Privacy & Communication
By interacting with our Site, submitting contact forms, or reaching out to us through WhatsApp, email, or phone, you allow us to store, process, and use your information in accordance with our Privacy Policy. This may include your name, phone number, email address, IP address, and property preferences. We may use your data to respond to your inquiries, send property updates, provide service notifications, or share promotional content related to real-estate projects. We do not sell, rent, or misuse your information. However, by using our Site, you acknowledge that no internet transmission method is completely secure, and we do not guarantee absolute protection against unauthorized access. We may also contact you through phone, email, or SMS if you have shown interest in our services or properties.
6. Intellectual Property Rights
All content on this Site, including logos, branding materials, texts, images, videos, layouts, design structures, and digital assets, is the exclusive intellectual property of Faisal Heights. Unauthorized copying, downloading, publishing, modifying, distributing, or selling of our content is strictly prohibited. You may not use our brand name, images, or property details for commercial purposes without written permission. All trademarks and copyrights are protected under local and international law. Any form of duplication or commercial use without consent may result in legal consequences.
7. Third-Party Links & External Services
Our website may include links to external websites such as banks, developers, government portals, or partner services. These links are provided only for user convenience. We do not operate or control these third-party websites and are not responsible for their content, privacy practices, terms, or accuracy. Visiting any external link is at your own risk. Once you leave our Site, our Terms & Conditions no longer apply. We encourage users to review the policies and security measures of external websites before engaging with them.
8. Limitation of Liability
Faisal Heights is not responsible for any direct, indirect, incidental, or financial loss that occurs from using our website or relying on the information displayed. We do not guarantee uninterrupted service, error-free content, or virus-free browsing. Any property decisions, financial commitments, or bookings made through the Site should be verified with our official representatives. We are not liable for losses caused by third-party service providers, developer delays, incorrect information, technical issues, hosting errors, or circumstances beyond our control. Your use of the Site is entirely at your own risk.
9. Changes to Terms & Conditions
We reserve the right to update, amend, or modify these Terms & Conditions at any time without prior notice. Updated terms become effective immediately upon posting them on this page. Continued use of the Site after changes means you accept and agree to the updated terms. We encourage users to review this page periodically to stay informed about any revisions.